▪︎ Model: Monogram NeoNoe MM Size Shoulder Bag ▪︎ Accessories: Dust bag, strap, 2 additional inner bags, barcode tag ▪︎ Color: Multicolor ▪︎ Material: Canvas ▪︎ Size (cm): Width W 26 * Height H 25.5 * Depth D 17.5 ▪︎ Note: Scratches on the strap head and metal decorations / Made in France / Due to measurement location, method, material, and design characteristics, there may be an error of 1-3 cm. Caution is needed as exposure to liquids containing alcohol, such as perfume and hand sanitizer, can damage the leather. Please avoid using cleaning agents as rubbing the bag can cause its original dye to come off, even if it is not a dyed product. For patent leather, sticky residue may occur in high heat and humidity areas, such as inside a car in summer or near heating equipment in winter. Due to the nature of patent leather, color transfer can happen if stored in contact with other products for a long time; always store separately in a dust bag.

• S (New or Near-new) : It is an unopened product or in the same condition as the product on display with no signs of use.

• A+ (Excellent condition) : The item is in excellent condition with minimal signs of use. It has been well-maintained and kept clean.

• A (Good Condition with natural signs of use) : It feels as natural as mine when I actually wear it.

• B+ (Vintage Condition With signs of use) : There may be scratches or stains, but you can use it without any burden.

• B (A Reasonable Product With Considerable wear and tear) : There are many scratches and stains, showing sings of age.

Shipping Details

• Your item will be carefully packaged and shipped within 2-3 business days.
  
  United States: Orders typically arrive within 4-9 business days. Delays are very rare and only occur if customs cannot reach the recipient for clearance confirmation. In nearly all cases, your parcel is delivered within the stated timeframe.
  
  Europe, Australia, and other destinations: Delivery usually takes 5-10 business days after the order is placed. Again, postponements are extremely uncommon—they happen only when the courier cannot contact the recipient for customs clearance, and almost all shipments arrive on schedule.
  
• While we strive for prompt delivery, occasional delays may occur due to customs procedures or unexpected circumstances. We’ll keep you informed every step of the way. (See details)

Order Cancellation

• Orders can be canceled only while in "Order Received" status, before shipment preparation. (See details)

Return & Refund

• If you’re not fully satisfied with your purchase, returns might be possible. Please contact us within 7 business days and send the item back within 7 business days after receiving our return instructions.
• Returned items must be in good condition for a full refund and will not be accepted if they meet non-returnable conditions. (See details)

Please note that duty and tax charges vary by country and will be clearly displayed during checkout. You will not need to pay any additional charges upon delivery.

For example, in the United States:

• Depending on the category, an extra duty fee of approximately 7–15% may be added.