▪︎ Model: Small Stone Gray Lady Tote Bag ▪︎ Accessories: Shopping bag, box, dust bag, booklet, guarantee card, invoice ▪︎ Color: Gray ▪︎ Material: Leather ▪︎ Size (cm): (cm) Width W 20 * Height H 16 * Depth D 9 ▪︎ Condition: ① Body - No noticeable leather damage or scratches. ② Interior - Very good condition without noticeable stains or leather damage. ③ Corners - Minor leather damage present. ④ Bottom - Good condition except for minor scratches on studs. ⑤ Handle and strap - Very good condition without noticeable damage. ⑥ Made in ITALY / internal serial stamp. Note: Due to the nature of size measurement, variation of 1-3cm may occur. Care should be taken as exposure to liquid containing alcohol, such as perfumes and hand sanitizers, can damage leather. Avoid using cleaning agents that involve rubbing the bag hard; even non-dyed products may bleed. For patent leather, caution is advised against high temperatures and humidity in summer cars or near heating devices in winter to prevent stickiness. Storing patent leather items in contact with other products for long periods can cause discoloration; therefore, keep them individually in their dust bags.

• S (New or Near-new) : It is an unopened product or in the same condition as the product on display with no signs of use.

• A+ (Excellent condition) : The item is in excellent condition with minimal signs of use. It has been well-maintained and kept clean.

• A (Good Condition with natural signs of use) : It feels as natural as mine when I actually wear it.

• B+ (Vintage Condition With signs of use) : There may be scratches or stains, but you can use it without any burden.

• B (A Reasonable Product With Considerable wear and tear) : There are many scratches and stains, showing sings of age.

Shipping Details

• Your item will be carefully packaged and shipped within 2-3 business days.
  
  United States: Orders typically arrive within 4-9 business days. Delays are very rare and only occur if customs cannot reach the recipient for clearance confirmation. In nearly all cases, your parcel is delivered within the stated timeframe.
  
  Europe, Australia, and other destinations: Delivery usually takes 5-10 business days after the order is placed. Again, postponements are extremely uncommon—they happen only when the courier cannot contact the recipient for customs clearance, and almost all shipments arrive on schedule.
  
• While we strive for prompt delivery, occasional delays may occur due to customs procedures or unexpected circumstances. We’ll keep you informed every step of the way. (See details)

Order Cancellation

• Orders can be canceled only while in "Order Received" status, before shipment preparation. (See details)

Return & Refund

• If you’re not fully satisfied with your purchase, returns might be possible. Please contact us within 7 business days and send the item back within 7 business days after receiving our return instructions.
• Returned items must be in good condition for a full refund and will not be accepted if they meet non-returnable conditions. (See details)

Please note that duty and tax charges vary by country and will be clearly displayed during checkout. You will not need to pay any additional charges upon delivery.

For example, in the United States:

• Depending on the category, an extra duty fee of approximately 7–15% may be added.