▪︎ Model: White Heart Turnlock Shoulder Bag ▪︎ Year of Purchase: ▪︎ Accessories: Invoice, Tag ▪︎ Color: White ▪︎ Material: Leather ▪︎ Size (cm): 21 × 13 × 6 ▪︎ Notes: Scratches on corners and strap, slight discoloration on body, wrinkles present, flat interior, scratches on turnlock / Made in ITALY / Due to size measurement regulations, a margin of error of 1 to 3 cm may occur because of measuring location, method, material, and design characteristics. Care should be taken as exposure to liquid containing alcohol, such as perfume or hand sanitizer, can damage the leather. When cleaning with a leather cleaner, if scrubbed too hard even on non-dyed products, natural dye may come off, so it's best to avoid using cleaners as much as possible. For patent leather, regardless of dyeing, be careful as stickiness may occur when stored in high humidity areas, such as hot cars in summer and near heating devices in winter. Due to the nature of patent leather, if stored in contact with other products for extended periods, transfer of color may occur, so always store individually in a dust bag.

• S (New or Near-new) : It is an unopened product or in the same condition as the product on display with no signs of use.

• A (Very Good Condition) : The item shows light signs of use but has been well maintained, making it comfortable for continued everyday use.

• B+ (Vintage Condition With signs of use) : There may be scratches or stains, but you can use it without any burden.

• B (A Reasonable Product With Considerable wear and tear) : There are many scratches and stains, showing sings of age.

Shipping Details

• Your item will be carefully packaged and shipped within 2-3 business days.
  
  United States: Orders typically arrive within 4-9 business days. Delays are very rare and only occur if customs cannot reach the recipient for clearance confirmation. In nearly all cases, your parcel is delivered within the stated timeframe.
  
  Europe, Australia, and other destinations: Delivery usually takes 5-10 business days after the order is placed. Again, postponements are extremely uncommon—they happen only when the courier cannot contact the recipient for customs clearance, and almost all shipments arrive on schedule.
  
• While we strive for prompt delivery, occasional delays may occur due to customs procedures or unexpected circumstances. We’ll keep you informed every step of the way. (See details)

Order Cancellation

• Orders can be canceled only while in "Order Received" status, before shipment preparation. (See details)

Return & Refund

• If you’re not fully satisfied with your purchase, returns might be possible. Please contact us within 7 business days and send the item back within 7 business days after receiving our return instructions.
• Returned items must be in good condition for a full refund and will not be accepted if they meet non-returnable conditions. (See details)

Please note that duty and tax charges vary by country and will be clearly displayed during checkout. You will not need to pay any additional charges upon delivery.

For example, in the United States:

• Depending on the category, an extra duty fee of approximately 7–15% may be added.