▪︎ Model: Brown Caviar Quilted CC Chain Shoulder Bag ▪︎ Year of purchase: ▪︎ Accessories: Main product ▪︎ Color: Brown ▪︎ Material: Leather ▪︎ Size (cm): (cm) Width W 31 * Height H 24.5 * Depth D 7 ▪︎ Note: Made in France / Damage to turn lock gold hardware due to scratches and damage to internal serial and manufacturing country / Product dyed and cared for. Due to measurement position, method, material, and design characteristics of the bag, a margin of error of 1-3 cm may occur. Caution is needed as liquids containing alcohol, such as perfume or hand sanitizer, can damage the leather. Please refrain from using cleaning agents, as rubbing the bag with a leather cleaner may result in the original dye coming off, even if it is not a dyed product. In the case of patent leather, be careful, as it may become sticky when stored in hot and humid places, such as inside a car in the summer or near heating devices in the winter. Due to the nature of patent leather, if stored in contact with other products for an extended period, there may be color transfer, so please store them individually in a dust bag.

• S (New or Near-new) : It is an unopened product or in the same condition as the product on display with no signs of use.

• A+ (Excellent condition) : The item is in excellent condition with minimal signs of use. It has been well-maintained and kept clean.

• A (Good Condition with natural signs of use) : It feels as natural as mine when I actually wear it.

• B+ (Vintage Condition With signs of use) : There may be scratches or stains, but you can use it without any burden.

• B (A Reasonable Product With Considerable wear and tear) : There are many scratches and stains, showing sings of age.

Shipping Details

• Your item will be carefully packaged and shipped within 2-3 business days.
  
  United States: Orders typically arrive within 4-9 business days. Delays are very rare and only occur if customs cannot reach the recipient for clearance confirmation. In nearly all cases, your parcel is delivered within the stated timeframe.
  
  Europe, Australia, and other destinations: Delivery usually takes 5-10 business days after the order is placed. Again, postponements are extremely uncommon—they happen only when the courier cannot contact the recipient for customs clearance, and almost all shipments arrive on schedule.
  
• While we strive for prompt delivery, occasional delays may occur due to customs procedures or unexpected circumstances. We’ll keep you informed every step of the way. (See details)

Order Cancellation

• Orders can be canceled only while in "Order Received" status, before shipment preparation. (See details)

Return & Refund

• If you’re not fully satisfied with your purchase, returns might be possible. Please contact us within 7 business days and send the item back within 7 business days after receiving our return instructions.
• Returned items must be in good condition for a full refund and will not be accepted if they meet non-returnable conditions. (See details)

Please note that duty and tax charges vary by country and will be clearly displayed during checkout. You will not need to pay any additional charges upon delivery.

For example, in the United States:

• Depending on the category, an extra duty fee of approximately 7–15% may be added.